Practice directed and work-integrated learning are used by professions and corporates globally to professionally develop their staff

Programme Structure

CPD micro learning subjects are categorised according to eight professional qualities, also referred to as Professional Domains

Human Resources

Administrative Skills

Personal Development

Leadership and Management

Sales & Marketing

Career Development


Professional Customer Service


Micro Learning Subjects

  • Administrative Support
  • Anger Management
  • Assertiveness and Self-Confidence
  • Attention Management
  • Basic Bookkeeping
  • Body Language Basics
  • Budget and Financial Reports
  • Business Ethics
  • Business Etiquette
  • Business Succession Planning
  • Business Writing
  • Call Centre Training
  • Change Management
  • Civility in the Workplace
  • Coaching and Mentoring
  • Communication Strategies
  • Conflict Resolution

  • Creative Problem Solving
  • Critical Thinking
  • Customer Service
  • Delivering Constructive Criticism
  • Emotional Intelligence
  • Employee Motivation
  • Employee Onboarding
  • Employee Recruitment
  • Facilitation Skills
  • Generation Gaps
  • Human Resource Management
  • Interpersonal Skills
  • Job Search Skills
  • Knowledge Management
  • Leadership and Influence
  • Lean Process and Six Sigma

  • Manager Management
  • Managing Workplace Anxiety
  • Measuring Results from Training
  • Media and Public Relations
  • Meeting Management
  • Middle Manager
  • Negotiation Skills
  • Office Politics for Managers
  • Organisational Skills
  • Overcoming Sales Objections
  • Performance Management
  • Personal Productivity
  • Presentation Skills
  • Project Management
  • Proposal Writing
  • Public Speaking
  • Safety in the Workplace

  • Sales Fundamentals
  • Social Media in the Workplace
  • Strategy and Systems
  • Stress Management
  • Supervising Others
  • Supply Chain Management
  • System and Learning Support
  • Talent Management
  • Teamwork and Team Building
  • Telework and Telecommuting
  • Time Management
  • Train the Trainer
  • Virtual Team Building and Management
  • Work-Life Balance
  • Workplace Diversity
  • Workplace Harassment
  • Workplace Violence

A Journey of becoming

Micro Learning Certification


Outcomes are set for each of the Micro Learning Subjects. For detail see


Each Micro Learning Subject requires 1 to 2 hours to complete

Admission Requirements

Access to Internet, mobile or computer

Mode of Delivery

Online interaction and assessment


Certificates are available online and on email immediately after successful completion of the assessment of each of the Micro Learning Subjects

Who should participate

Any person who wants to broaden their knowledge of business and management, build their CV for a higher-level appointment or prepare for an entrepreneurial venture

Qualifying criteria for the Professional Domain certificates

These eight Professional Domain level attendance certificates are issued automatically after successful completion of all of the supporting Micro Learning Subjects


Receiving the Professional Domain Certificate requires no additional time and is issues automatically on completion of the Micro Learning Subjects of each of the eight Professional Domains

Professional Domain Certification

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